Warranty for our products is a one-year “battery” warranty from purchase date. The warranty does not cover the case and strap, any damage on any part of the watch resulting from abnormal use, lack of care, water penetration, except in watches marked as water resistant, Incorrect use of the watch and non-observance of the directions provided by BONO watches.
You have a period of 7 days from the date on which you take physical possession of the product(s) you ordered on www.bonowatch.com, to return them at your cost.
Please, contact us by email so we can give you the return or exchange procedure: firstname.lastname@example.org
Products must be packaged properly with the invoice and return form, that we will send you by e-mail. For security and peace of mind, we strongly suggest sending insured registered post as we are not liable for loss of returned parcels.
The products cannot be refunded or exchanged if they have been worn and damaged.
Once received in the warehouse, the returned product(s) will be inspected and processed within 5 working days. We will send you an e-mail to inform about the modalities for the refund or the exchange of products.